Effective Date: 05/05/2025

At Avazonia.com, we are committed to delivering your orders quickly, safely, and at the best rates possible. Please review our shipping and delivery policy to understand how your orders will be processed and shipped.


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1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding weekends and public holidays).

Once processed, you will receive a confirmation email with tracking details (if applicable).

 

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2. Shipping Locations

We currently ship to:

All regions across Ghana

Selected international destinations (Coming soon)

 

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3. Delivery Timelines

Estimated delivery times (after order processing):

Accra & Tema: 1–2 business days

Other regions in Ghana: 2–5 business days

Remote areas: Up to 7 business days


Please note: Delivery timelines may be affected by weather, public holidays, or courier delays.


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4. Delivery Methods

We partner with trusted local couriers and delivery riders.

You can choose doorstep delivery or pick-up point collection (if available in your area).

 

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5. Delivery Fees

Delivery fees are calculated at checkout based on your location.

Free delivery may apply on selected products or promotions.

 

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6. Missed Deliveries

If a delivery attempt is unsuccessful, the courier will contact you to reschedule.

After two failed attempts, the order may be returned to us. Additional charges may apply for re-delivery.

 

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7. International Shipping

Coming soon! Stay tuned as we expand to serve Ghanaians abroad and international customers.

 

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8. Tracking Your Order

Once your order is shipped, we’ll send you a tracking link or number via SMS, email, or WhatsApp.


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9. Questions or Delivery Issues?

If your package is delayed or you experience any delivery issues, please contact us right away.

Email: support@avazonia.com
WhatsApp: +233 [201500300]
Social Media: @AvazoniaCom